Privacy Policy | lorucan Cake Bakery Melbourne

Overview

Privacy Overview

This Privacy Policy applies to the lorucan website (lorucan.com) and describes how we collect, use, and protect your personal information. By accessing or using our website, you agree to the terms of this policy.

lorucan values your privacy and is committed to maintaining the confidentiality and security of any personal information you provide. We collect only the information necessary to provide our services and improve your experience on our website.

This policy applies to current and former visitors to our website, customers who have engaged our cake bakery services, and individuals who submit enquiries through our contact forms.

Data Collection

Data Handling and Collection

lorucan collects various types of information to provide and improve our cake bakery services. This information may include personal details that you voluntarily provide when contacting us, requesting quotes, or scheduling consultations.

We collect the following types of personal information:

Contact information including name, email address, and phone number
Communication details such as messages and enquiry information
Event and celebration details including dates and requirements
Technical data including IP address and browser information
Usage data including pages visited and time spent on our website

All data collection is conducted in accordance with Australian Privacy Principles and applicable privacy legislation.

Your Information

Personal Information Usage

lorucan uses the personal information we collect for specific purposes related to our cake bakery services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your personal information may be used to:

Respond to your enquiries and quote requests
Schedule cake consultations and appointments
Process cake orders and deliver bakery services
Communicate about your order status and delivery arrangements
Improve our website, products, and customer service
Send relevant information about our cake bakery services (with your consent)
Comply with legal obligations and protect our rights

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless required or permitted by law to retain it longer.

Your Rights

User Rights and Choices

You have certain rights regarding your personal information held by lorucan. We respect your privacy and provide options for you to control how your information is used.

Your rights include:

The right to access and request a copy of your personal information
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to object to or restrict processing of your personal information
The right to withdraw consent at any time where we rely on consent for processing
The right to lodge a complaint with a privacy regulator

To exercise these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within a reasonable timeframe, generally within 30 days.

Contact

Privacy Contact Information

If you have any questions about this Privacy Policy, our data practices, or your rights regarding your personal information, please contact us.

Email: lorucan@hotmail.com

Phone: +61396462746

Address: 120 Ingles St, Port Melbourne VIC 3207, Australia

We will respond to privacy-related enquiries within a reasonable timeframe and address any concerns you may have about how we handle your personal information.

Updates

Policy Updates

lorucan may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or for other operational reasons. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website after any changes indicates your acceptance of the updated policy.

This Privacy Policy was last updated on 11 August 2026.